Products

Support Call - 0200 888 0444

Frequently Asked Questions

Q: Bluesky?  A : Bluesky Marketing is the group name for a collection of websites that we own and run , a sort of holding group to save having ten merchant accounts we just have one and your card will be charged in the name of Bluesky Marketing , the webs a big place we spread our wings with many URLS !! www.blueskymarketing.co.uk

Q: Payment Options?  A : You can pay by Credit / Debit Cards by simply adding items to your basket and Clicking Viewcart/order for Cheque / Paypal / Nochex / Fax here. We welcome orders from Local Authorities , Universities , Research Departments and Legitimate companies and dispatch will be same day upon receipt of fax of official purchase order / number. Invoices payable within 28 days . Amex users please  pay using the paypal option

Q: Delivery?   A : We endeavour to dispatch same day for almost all orders placed before 3.30pm , surveys have shown over 70% next day delivery in UK even though we normally use standard  First Class post with Recorded Delivery for most Items. Very Urgent Items we recommend use of our Next day  Guaranteed delivery service.

Q: My teenage son wants a laser?  A: We cannot recommend the use of lasers by any person under 18 ,although some of our Lasers are under ?5 , they are still operating at UK legal outputs which is still powerful enough to cause distraction and distress for people unfamiliar or not expecting use of the product . Our Company aims to satisfy a need for Business Presentation tools , these products ARE NOT  toys and we do not recommend the use of them as such

Q: Privacy / Security  Policy?  A: At Bluesky Marketing we are 100 per cent committed to protecting your security and privacy. We know that when you shop online, you want to know that your name, address, credit card details and any other information you give  is kept safe and secure, and we promise to do that. Bluesky''s complete commitment to customer service means we do not hold your financial details ,all this information is held by a specialist in ecommerce security WORLDPAY. And because we know how annoying junk mail is, we promise Never to pass on your e-mail address, or any other details to any third parties unless you have allowed us to and We will not e-mail you in the future unless you have given us your consent by ticking our Newsletter box on the Order page. The only details we would ever hold are directly related to your purchases and for no other reason and We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Our website uses Cookies but this is solely for the JavaScript operation of our shopping cart and only information regarding your purchases is kept for a short time.If you have any questions/comments about privacy or Security , you should email Paul through our contact page.

Q: Terms of Sale / Cancellation /Complaints? A: Your statutory rights are not affected and will never be compromised , we aim for 100% customer satisfaction. We stand by our products and aim to provide Quality products and service .. never hesitate to let us know if you feel we have failed you in any way , we wont know unless you tell us. Within 28 days you may cancel your order or return purchases for any reason,simply email or telephone using the details above. We will refund your money by your original payment method within 28 days of the arrival of goods returned. Unless goods are faulty the cost of the return lies with consumer . Please return any Goods by recorded mail for your own protection to our address with your original order Number. We endeavour to respond to all complaints within three working days and resolve to your complete satisfaction within 28 days.

Q : Gift Certificates? A: yes we offer and supply gift certificates , simply order online and we will post the certifucate direct to the recipient providing your provide their name & address in the delivery field